Question 1

What is the mandatory SUBTEL QR code?

Accepted Answer

According to SUBTEL Resolution 737, all short-range devices (WiFi, Bluetooth, Zigbee, RFID) commercialized in Chile must include a QR code on their packaging. This code must link to a webpage with the device's technical information, declaration of conformity, and importer data.

Question 2

Where should the QR code be placed?

Accepted Answer

The QR code must be visible on the product packaging. It can be on the box, on an attached label, or in the documentation included with the product. The important thing is that it's easily scannable by consumers or SUBTEL inspectors.

Question 3

What information should the linked page contain?

Accepted Answer

The webpage must contain: radio frequency technical specifications (band, power, modulation), manufacturer/importer declaration of conformity, contact details of the responsible party in Chile, and supporting technical documentation such as RF and EMC test reports.

Question 4

Is this QR generator free?

Accepted Answer

Yes, this generator is completely free. You can generate and download QR codes in SVG and PNG format at no cost and with no mandatory registration. It's a tool we offer to facilitate compliance with Resolution 737.

Question 5

Can I use any QR generator?

Accepted Answer

Yes, you can use any QR code generator. The important thing is that the code is readable, has good error correction, and correctly links to your compliance page. Our generator is already configured with H (high) error correction level for greater reliability.

Question 6

Do I need a representative in Chile to use the QR code?

Accepted Answer

Yes. The compliance page linked by the QR code must include the details of an importer or representative with legal domicile in Chile. This is a mandatory requirement according to OIRS-SUBTEL, with no exceptions. If you don't have presence in Chile, we can act as your representative.

SUBTEL QR Code Generator

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QR code requirements under Resolution 737

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