Need to import or commercialize WiFi, Bluetooth, Zigbee, or RFID devices in Chile? This comprehensive guide explains step-by-step how to certify short-range devices under SUBTEL regulations, including the new Resolution 737 coming into effect in February 2026.
With 21 years of experience and over 1,500 completed certifications, at Certificación Telecom we've helped hundreds of companies navigate this process. Here we share everything you need to know.
Important change with Resolution 737: Starting February 2026, most short-range devices no longer require formal SUBTEL certification. Instead, you need to generate a QR code with technical documentation for your packaging. This article covers both processes: the traditional one (for medical devices that still require it) and the new QR code system.
What are short-range devices?
Short-range devices are equipment that use radiofrequency to communicate wirelessly over short distances (generally less than 100 meters). They include:
- WiFi: Routers, access points, IoT devices, IP cameras
- Bluetooth: Headphones, speakers, wearables, medical devices
- Zigbee: Home automation sensors, smart lighting, industrial controls
- RFID: Tags, readers, access control, inventory management
- Others: NFC, Z-Wave, Thread, Matter
If your device transmits radio signals and operates in ISM bands (Industrial, Scientific and Medical), it probably needs to comply with SUBTEL regulations.
Why certify devices in Chile?
Telecommunications equipment certification in Chile is mandatory by law. The Subsecretariat of Telecommunications (SUBTEL) regulates the use of radio spectrum to:
- Prevent interference between devices
- Protect public health (radiofrequency exposure limits)
- Guarantee telecommunications quality
- Facilitate inspection and traceability
Consequences of not certifying:
- Fines of up to 1,000 UTM (approximately $60 million CLP)
- Seizure of merchandise at customs
- Prohibition of commercialization
- Civil liability for interference
- Reputational damage to your company
Complete certification process: step by step
Below, we explain the updated process under SUBTEL Resolution 737.
New process under Resolution 737 (effective February 2026)
For most short-range devices, the process has been dramatically simplified:
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Gather your technical documentation - Prepare the required documents (see complete list below). Include FCC, CE, or similar certificates if your device has them.
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Create your compliance page - Generate a web page with the device's technical information, declaration of conformity, and supporting documents according to SUBTEL specifications.
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Generate the QR code - Create a QR code that points to your compliance page. The code must meet size and format specifications.
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Include the QR on your packaging - Incorporate the QR code in your box or packaging design, in a visible and scannable location.
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Commercialize in compliance with regulations - With the QR on your packaging, you can legally import and sell in Chile.
Sounds complicated? At Certificación Telecom we do all this for you. Just send us your documentation and we take care of the rest: we create your page, generate the QR, and deliver files ready for printing.
Traditional process (only medical devices under sections g and h)
If your device falls under special medical categories (sections g and h of Resolution 737), it still requires formal SUBTEL certification:
- Initial evaluation - We determine if your device requires formal certification and which category applies.
- Documentation preparation - We gather and validate all necessary technical documents.
- Laboratory testing (if applicable) - Some devices require tests in accredited laboratories in Chile.
- Submission to SUBTEL - We submit the formal application with all documentation.
- Review and responses - SUBTEL reviews the application and may request clarifications or additional documentation.
- Certificate issuance - Once approved, SUBTEL issues the official homologation certificate.
Required documents: complete checklist
To certify short-range devices in Chile, you need to prepare the following documents:
Technical device documents
- Block diagram: Functional schematic showing the device's internal architecture, identifying RF modules, processor, antennas, and main connections
- Internal photographs: High-resolution images of the device interior with clearly visible components
- Radiofrequency report (RF Test Report): Report from accredited laboratory certifying operating frequencies, transmission power, bandwidth, EIRP, and compliance with regulatory limits
- Electromagnetic compatibility certificate (EMC): Tests for conducted and radiated emissions, electromagnetic immunity
- Complete technical datasheet: Technical specifications including frequency band, protocol, maximum power, antenna gain
- User manual: Instructions in Spanish with installation, operation, safety information
- International certificates: FCC (USA), CE (Europe), IC (Canada), or equivalents
Manufacturer/importer documents
- Supplier information sheet: Business name, tax ID (RUT), address, contact, and legal representative
- Declaration of conformity: Signed document declaring compliance with Chilean regulations
- Power of attorney: Authorization for representation to SUBTEL
- Packaging information: Photos or design of the packaging where the QR code will be located
Professional tip: Don't have all the documents? Don't worry. At Certificación Telecom we help you obtain missing documentation, translate documents, and prepare declarations of conformity. 80% of our clients don't have all documentation at the start.
Timeframes and costs: what to expect
Certification timeframes
| Process type | Estimated time | Influencing factors |
|---|---|---|
| QR code system (new) | 1-2 weeks | Documentation completeness |
| Traditional certification | 2-4 weeks | SUBTEL workload, complete documentation |
| With laboratory testing | 4-8 weeks | Laboratory availability, device complexity |
| Complex devices | 8-12 weeks | Multiple RF modules, new technologies |
Our record: With complete documentation and using the new QR code system, we've completed certifications in as little as 5 business days.
Cost structure
Certification costs vary based on several factors:
- Technical complexity: Multi-band or multi-protocol devices are more expensive
- Available documentation: If documentation is missing, there are preparation costs
- Required testing: Accredited laboratories charge between $1-3 million CLP per device
- Urgency: Express processes have surcharges
- Volume: We offer significant discounts for multiple devices
Approximate price ranges:
- Basic QR code system: From $300,000 CLP
- Standard traditional certification: $800,000 - $2,000,000 CLP
- With laboratory testing: $2,500,000 - $5,000,000 CLP
- Complex medical devices: $5,000,000+ CLP
Common mistakes and how to avoid them
In 21 years certifying devices, we've seen these mistakes again and again:
1. Waiting until the last moment
The mistake: Importing devices without certification and only then starting the process, leaving merchandise stuck at customs.
The solution: Start the certification process 3-6 months before your first import.
2. Incomplete or incorrect documentation
The mistake: Submitting laboratory reports that don't meet Chilean standards, or documents in English without translation.
The solution: Work with an experienced agent who reviews your documentation BEFORE submitting it.
3. Not considering design modifications
The mistake: Certifying a device and then changing antenna, RF module, or firmware without updating the certification.
The solution: Any change affecting RF requires re-certification. Consult BEFORE modifying already certified devices.
4. Ignoring QR code requirements
The mistake: Creating a generic QR code without meeting Resolution 737 technical specifications.
The solution: QR codes must meet specific standards. SUBTEL can inspect and sanction incorrect codes.
5. Not planning for renewals
The mistake: Thinking certification is "once and done".
The solution: Maintain a renewal calendar and update when SUBTEL issues new resolutions.
6. Importing without verifying frequency band
The mistake: Importing devices operating in bands not permitted in Chile.
The solution: Verify your device operates in Chilean authorized bands BEFORE importing.
Frequently asked questions
Can I import devices without certification if they're for internal use?
No. All devices operating with radiofrequency in Chile must comply with regulations, regardless of whether they're for commercial or internal company use.
Are FCC or CE certified devices valid in Chile?
Not automatically, but they facilitate the process. FCC or CE certificates demonstrate technical compliance, but you still must comply with the Chilean process.
What happens with devices already imported before February 2026?
Devices with traditional certification prior to Resolution 737 can continue to be commercialized. But new imports must comply with the new system starting February 2026.
Do I need to certify each color variant of my product?
No. If only color or exterior design changes (without affecting RF), a single certification covers all variants.
Can I certify devices manufactured in China?
Yes, absolutely. 80% of our certifications are for devices manufactured in Asia.
Do I need an office in Chile to certify?
Yes, it's mandatory to have a representative with legal domicile in Chile. According to official OIRS-SUBTEL confirmation, no exceptions exist to this requirement. However, you don't need to establish your own company in Chile: you can designate Certificación Telecom as your legal representative through a power of attorney, thus complying with this mandatory requirement.
Next steps: start your certification
Now that you know the complete process for certifying short-range devices in Chile, it's time to act.
Immediate action checklist:
- Identify which devices you need to certify
- Gather available technical documentation
- Verify if your devices are in the frequency bands authorized in Chile
- Calculate your timeline (ideally 3-6 months before first import)
- Contact an experienced agent to evaluate your case
Don't wait until February 2026 to comply with Resolution 737. Companies that get ahead have competitive advantage and avoid last-minute headaches.
Related resources
- SUBTEL Resolution 737: complete guide 2026 - Detailed analysis of the new regulations
- Official SUBTEL - Subsecretariat of Telecommunications of Chile
- Official text Resolution 737 - National Congress Library
Need help with your certification?
Our team of experts can guide you through the SUBTEL certification process and ensure compliance with Resolution 737.
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